Frequently asked questions

A directory of places in the UAE that are ready for people of determination. Every place carries an access score worked out from its actual facilities — entrances, restrooms, parking, visual and hearing guidance — not from a general impression. The point is to know before you go, rather than find out at the door.

Yes, entirely. Browsing, searching, adding places and the library are all free and need no subscription.

Three sources: visitor contributions, place owners themselves, and open data from OpenStreetMap. Every place shows when it was last verified, and any visitor can confirm the information or report a mistake.

Each facility is weighted by how much difference it actually makes. A step-free entrance weighs more than a wheelchair-height table, because without it you cannot get in at all. The weights are grouped into seven areas: mobility, parking, restrooms, vision, hearing, sensory comfort and services.

Not necessarily. The score is general; your need is specific. Complete your access profile and we show a match percentage for your needs — a place scoring 70 may suit you better than one scoring 90.

Press “report a problem” on the place page and it reaches the review team directly. If you visited and the information was right, press “confirm” instead — that updates the verification date and helps everyone who comes after you.

Use “add a place” at the top. You need a free account, then you fill in the details, tick the facilities that exist and upload photos of entrances and facilities. Submissions are reviewed before they go live.

Create an account and say you are a place owner when you register. You will find “my places” in your account, and can edit details, photos, hours and social accounts at any time.

Photos of entrances, ramps, restrooms and parking matter far more than photos of the decor. A visitor wants to see the actual door and the actual ramp before deciding.

To rank results around what actually matters to you, and to work out the match percentage. The field is entirely optional, is never shown to anyone else, and you can delete it at any time from your account.

A one-page summary of your needs and preferences that you show on arrival, instead of explaining yourself from scratch every time. It is built from your profile and can be printed or shown from your phone.

From your account page, under privacy. Deletion is permanent. Places you added stay in the directory because they belong to its visitors rather than to your account, but they are detached from your name.